Social Media Marketing | Digital Services | Content Design

Who we are

Our website address is https://www.kemsocialmedia.co.uk.

This privacy policy sets out how this website www.kemsocialmedia.co.uk use and protect any information that you give when you use this website. We are committed to ensuring your privacy is protected and when you use this website you can be assured that it will only be used in accordance with this privacy statement. We may change this policy from time to time by updating this page.

What personal data we collect and why we collect it

Contact forms

When you contact us we collect your:
  • name
  • email address
  • any other information you provide in your enquiry, such as telephone number.
How the information is used

The information you provide is only used in relation to your enquiry and emails are stored securely. Customer details may be stored on Capsule CRM system and Wave cloud accounting. We never pass any details onto third parties.

Cookies

What Are Cookies

Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information.  They do not allow access to your computer.

For more general information on cookies see the Wikipedia article on HTTP Cookies… And also https://www.aboutcookies.org/

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore it is recommended that you do not disable cookies.

How to disable cookies in your browser visit: https://policies.google.com/technologies/managing

More information about how Google uses cookies visit: https://policies.google.com/technologies/cookies

About Google Analytics Data Privacy and Security: https://support.google.com/analytics/answer/6004245?hl=en

How We Use Cookies

To ensure that functionality operates as intended.
Track your visit for statistical analysis, allowing us to improve the usability, speed and security of our website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

External Links

Our website contains links to other websites of interest and contains embedded video hosted on other sites, such as YouTube and the Social Share Buttons.  However once you have used these links and leave our website, you should note that we do not have control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information you provide whilst visiting such sites as they are not governed by this privacy statement.

Analytics

Analytical cookies are designed to track your journey and experience on websites collecting aggregate data about site traffic and website interactions.  This website uses Google Analytics and Google Webmaster to track traffic, use, and functionality of this website.

List of Google Analytics cookies

_gid – Used to distinguish users and expires after 24 hours

_gat – Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>. It expires after 1 minute.

_ga – The single default cookie for Google Universal Analytics. This sole cookie used by Google Analytics stores a unique identifier (Client ID) which is set randomly.  This cookie ie set to expire after 24 months and is refreshed every time you visit this website.

Third-Party Services.

We use third-party service providers in the course of our business for, amongst other things, web hosting, web security, web analytics, data storage, data back-up services, recruitment services and email services. We take steps to ensure that any third parties service providers who handle your personal data comply with relevant data protection laws and protect your personal data and in any event, these third parties are limited in their ability to use your personal data for reasons other than providing services to us.

Customer contact details only are securely stored in Capsule CRM system which is used to manage projects, not for marketing purposes. Capsule Privacy Policy

Also, Wave cloud-based accounting for small business is used to store client contact information and to process invoices only.  Wave Privacy Policy 

We never share your personal data with third parties for their own marketing or business purposes.

How long we retain your data

We will not hold your personal data in an identifiable format for longer than is reasonably necessary to fulfil the purposes for which we collected it.  Where we collect and use your personal data based on your consent, (e.g, newsletters) we will keep your data until you withdraw this consent, unless we have a legal or contractual obligation to keep it for longer.

What rights you have over your data

We will never sell, distribute or lease your personal information to third parties. We will only pass on your information if we are required by law to do so.

You may request details of your information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please contact us with your request. If you believe that any information we are holding on you is incorrect or incomplete, please email us and we will promptly update our records.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Your contact information

KEM, Rose Cottage, Lower Church Street, Colyton, Devon EX24 6ND

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